TLBS Group adheres to the service standard of "all-round, high quality", takes customer satisfaction as the highest goal, and provides customers at home and abroad with perfect pre-sales, in-sales and after-sales services. Meanwhile, it puts forward 12 gold medal service guarantees to make you feel at ease.

Four guarantees of design

◆Advanced instruments ensure that the field measurement is accurate, the customer's functional requirements to do a detailed consultation, to ensure that the basic information of the design full and accurate.
◆Professional design team, according to the functional requirements provided by customers, according to the beauty of space throughout the perfect functional layout.
◆Design review system, every piece of work carefully crafted, from the function, beautiful, craft, cost and other aspects of the layers of checks.

◆Designer tracking system, the scene of disclosure and proof and color confirmation, to ensure that the original taste of the work.

Four guarantees for construction

◆Determine comprehensive construction plan, effectively plan and control the construction quality and schedule, avoid possible problems and improve work efficiency.
◆From the beginning of the material selection program, layers of construction materials to check, completely put an end to shoddy products.
◆The supervision company shall follow up the whole process and monitor the acceptance of each process procedure on the construction site with reference to the engineering specifications.
◆Control the construction period in stages to ensure the completion of the overall construction period on time.

Four guarantees for after-sales service

After-sales service is provided 24 hours a day, and the fastest emergency response time is 6 hours.

◆The warranty card is provided for the whole project for one year and the hidden project for five years.    
◆Provide digital pictures of concealed works
◆All-day emergency maintenance, lifetime maintenance service.
◆Set up decoration project files and arrange regular contact and return visit to users.

After-sales service guarantee

TLBS Group always selects superior materials and refines them carefully. All kinds of decoration items have passed strict inspection and are reliable and trustworthy. We guarantee that the decoration works undertaken by our company are of high quality and durable in normal use, and all decoration items enjoy one-year warranty service. The company promises to provide service response within 48 hours after receiving the maintenance call from the customer.